NHTSA complaint: 2001 FORD EXCURSION — SEATS
TL*THE CONTACT OWNS A 2001 FORD EXCURSION. THE FRONT PASSENGER SEAT BURNED BECAUSE THE HEATING SWITCH FAILED TO DEACTIVATE AUTOMATICALLY. THE VEHICLE WILL BE TAKEN TO THE DEALER. A REPORT WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ADVISED HER TO FILE A REPORT WITH HER INSURANCE COMPANY. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
National Highway Traffic Safety Administration — Office of Defects Investigation