NHTSA complaint: 2007 CHEVROLET SILVERADO 1500 — AIR BAGS:SIDE/WINDOW
HELLO- RECENTLY I HAD AN ISSUE WITH MY 2007 CHEVROLET SILVERADO WHILE DRIVING ALONG A MAJOR INTERSTATE. MY AIRBAGS DEPLOYED FOR NO REASON. NO COLLISION OCCURRED, THEY JUST WENT OFF WHILE DRIVING ABOUT 60 MPH IN TRAFFIC. STASEK CHEVROLET DID A FINE JOB OF REPAIRING THE INTERIOR AND I RECEIVED MY VEHICLE BACK 3 WEEKS LATER. WHEN I ASKED THE SERVICE MGR. WHY IT HAPPENED, HE STATED HE DID NOT KNOW. I ASKED IF IT WILL HAPPEN AGAIN AND I GOT THE SAME ANSWER.."I DON'T KNOW". MY DILEMMA AT THIS POINT IS THAT MY PERSONAL SAFETY(AS WELL AS MY FAMILIES) MAY BE AT RISK WHILE DRIVING THIS VEHICLE IN THE FUTURE. I SPOKE WITH CUSTOMER SERVICE AT GM CORPORATE AND THEY DIDN'T CARE ABOUT THE MATTER AND REFUSED TO COOPERATE WITH ME. TOLD ME TO CONTACT A LAWYER. I CANT AFFORD AN ATTORNEY AT THIS TIME, OTHERWISE I WOULD PURSUE THAT ROUTE. I BELIEVE A PROPER RESOLUTION WOULD HAVE BEEN TO REPLACE THE VEHICLE WITH A NEW ONE OR PURCHASE IT BACK SO I COULD AFFORD TO PURCHASE ANOTHER TRUCK. GM DIDN'T WANT ANYTHING TO DO WITH ME. I'M NOT THE KIND OF PERSON TO TRY AND GOUGE MONEY OUT OF THE SITUATION WITH SOME MASSIVE LAWSUIT. I'M NOT SEEKING ANY MONETARY COMPENSATION FROM GM. MY PERSONAL SAFETY IS MORE IMPORTANT, AND I BELIEVE I DESERVE TO FEEL SAFE IN A FAIRLY NEW VEHICLE THAT ONLY HAS 19K MILES ON IT. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. THANKS FOR YOUR TIME. REGARDS, ERIC BAULER *TR
National Highway Traffic Safety Administration — Office of Defects Investigation