# 2002 FORD EXPLORER — STRUCTURE
> NHTSA complaint `697804` · 2008-11-26 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE
- **Miles at failure:** 80,000
## Narrative
TL*THE CONTACT OWNS A 2002 FORD EXPLORER.  THE CONTACT STATED THAT WHEN HE LIFTED THE LIFTGATE ON THE REAR OF THE VEHICLE, IT WOULD ONLY HOLD FOR A FEW SECONDS BEFORE COMING BACK DOWN.  THE FAILURE OCCURRED ON SEVERAL OCCASIONS, ONE OF WHICH INJURED THE CONTACT'S BACK.  THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THE FAILURE WAS NOT DEEMED AS A SAFETY RELATED DEFECT.  THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 93,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*