NHTSA complaint: 2002 FORD ESCORT — AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHILE DRIVING APPROXIMATELY 10 MPH TO MAKE A LEFT TURN, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH. THE PASSENGER SUSTAINED MINOR INJURIES. THE WINDSHIELD ON THE PASSENGER SIDE WAS SHATTERED AND THE PASSENGER COMPARTMENT BECAME ENGULFED WITH SMOKE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN DRIVEN SINCE. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT HER BY LETTER OR PHONE WITHIN 15 DAYS. THE CURRENT AND FAILURE MILEAGES WERE 59,890.
National Highway Traffic Safety Administration — Office of Defects Investigation