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2003 JEEP GRAND CHEROKEE — AIR BAGS:FRONTAL

1 injured · 704151 · 2009-01-15

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2003
Manufacturer
Chrysler (FCA US, LLC)
Component
AIR BAGS:FRONTAL
Miles at failure
46,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

OCT 13, 2008 MY 2003 JEEP GRAND CHEROKEE LIMITED, VIN # EXPERIENCED AN UNEXPLAINED DRIVER AND PASSENGER AIRBAG DEPLOYMENT, WHILE STOPPED WITH THE ENGINE RUNNING. I WAS UNHURT, BUT MY PASSENGER WHO WAS REACHING OVER TO SHAKE HANDS WITH A NEIGHBOR WAS SLIGHTLY INJURED (NO HOSPITALIZATION). INSURANCE, JEEP DEALERS, EXTENDED WARRANTY PARTIES WOULD NOT REPAIR BAGS. JEEP (CORPORATE) DID SEND INVESTIGATOR AND DID ARRANGE FOR AIR BAGS TO BE REPAIRED AT SPRING CHRYSLER JEEP IN SPRING, TX. THE DEALER, PER CORPORATE DIRECTIVE, REPLACED BOTH AIRBAGS AND SEAT BELT MODULES. THEY DID NOT REPLACE ANY WIRING HARNESSES, OR OTHER ASSOCIATED PARTS. THE DEALER DID NOT ATTEMPT TO DETERMINE THE ACTUAL CAUSE OF THE ACCIDENT. THEY WERE DIRECTED TO SEND THE REMOVED PARTS TO CHRYSLER. SINCE THEY DID NOT OR WOULD/COULD NOT DISCLOSE TO ME THE DEFECT AND DID NOT REPLACE THE ENTIRE SYSTEM, I AM VERY CONCERNED (SCARED) FOR MY SAFETY. AN UNCOMMANDED AIRBAG DEPLOYMENT (RARE OR NONE DOCUMENTED SINCE NO SEVERE INJURIES OCCURRED) COULD HAVE CATASTROPHIC CONSEQUENCES. THE SUV IS CURRENTLY AT THE DEALER. IT WAS READY/REPAIRED 16 DEC 2008. I AM NOT SURE HOW TO HANDLE THIS. COULD YOU PLEASE HELP? TR JONES *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10255164
Machine
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