NHTSA complaint: 2004 TOYOTA SIENNA — STRUCTURE
THE POWERED REAR LIFTGATE STRUTS WERE REPLACED AS PART OF THE NHTSA RECALL CAMPAIGN ON 12/18/2008. THE NEW STRUTS NO LONGER LIFT THE TAILGATE TO ITS PREVIOUS HEIGHT. THE TAILGATE NOW OPENS ABOUT 2" TO 3" LOWER THAN THE MAXIMUM EXTENSION. THE TAILGATE MUST BE MANUALLY PUSHED TO ITS FULL EXTENSION. AT ITS LOWER HEIGHT, IT IS EASY TO GET BUMPED IN THE HEAD AS YOU ASSUME THE DOOR WILL OPEN FULLY. THE DEALER STATES THAT THE TAILGATE CANNOT BE ADJUSTED FOR GREATER TRAVEL TO OPEN ALL THE WAY. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation