TL*THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING 20 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE WHICH WAS A LARGE SUV, WHO STOPPED SUDDENLY WITHOUT ANY BRAKE LIGHTS THE CONSUMER SLAMMED ON HER BRAKES. SHE WAS WEARING HER SEAT BELT AT THE TIME OF THE FAILURE, BUT IT DID NOT RESTRAIN HER PROPERLY. THE CONTACT'S BODY SLAMMED INTO THE STEERING WHEEL AND THE DASHBOARD. THE ENTIRE SEAT BELT TORE AWAY FROM THE DOOR AND THE FLOOR. SHE INJURED HERSELF VERY BADLY AND WAS TRANSPORTED TO THE HOSPITAL. THERE WAS NO DAMAGE TO THE BUMPER OF THE OTHER VEHICLE AND MINOR DAMAGE TO THE CONTACT'S BUMPER. SHE CALLED HONDA OF AMERICA AND THEY STATED THAT THE SEAT BELT WORKED PROPERLY. THE CRASH CAUSED THE SEAT BELT TO LOOSEN. THE CONTACT WAS INFORMED THAT NO ONE WOULD COME OUT TO INSPECT THE VEHICLE BECAUSE THEY ALREADY HAD PICTURES AND SAW THE DAMAGE. THE FAILURE MILEAGE WAS 3,042. UPDATED 3/13/09 *CN HONDA REFUSED TO INSPECT THE VEHICLE AND STATED THE SEAT BELT WORKED PROPERLY. THERE WAS NO POLICE AS THE OTHER VEHICLE LEFT THE SCENE AND GAVE THE CONSUMER FALSE INFORMATION. UPDATED 03/17/09. *JB