# 2002 JEEP GRAND CHEROKEE — SEATS
> NHTSA complaint `706429` · 2009-02-01 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2002
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
- **Miles at failure:** 96,000
- **Speed:** 45 mph
## Narrative
APPROXIMATELY MID JANUARY, THE DRIVER'S SIDE HEATED SEAT CUSHION OVERHEATED AND CAUGHT FIRE. LUCKILY TURNING OFF THE SWITCH EXTINGUISHED THE FIRE.  HOWEVER IT LEFT A COUPLE OF INCH LONG BURN MARK IN THE LEATHER SEAT COVER.  WE HAD BEEN NOTICING "HOT SPOTS" IN THE HEATING ELEMENT, AND MY WIFE HAD PLACED A FLEECE HOOD ON THE SEAT TO SIT ON.  THIS ALSO RECEIVED SOME MELTING BUT SAVED HER FROM ANY BURNS.      DISCUSSION WITH FAMILY AND FRIENDS LEAD TO THE DISCOVERY OF A RECALL INVOLVING JEEP HEATED SEATS.  I CONTACTED MY LOCAL DEALERSHIP AND WAS INFORMED THAT MY VEHICLE DID NOT FALL UNDER THE RECALL GUIDELINES. RECALL WAS FOR '03 & '04 MODELS, I HAVE A '02.  I ASKED IF THEY WOULD COVER THE REPAIRS ANYWAY AS THE PROBLEM WAS THE SAME, THEY DECLINED.  I THEN CONTACTED CHRYSLER/JEEP BY PHONE.  I RECEIVED THE SAME RESPONSE FROM A REPRESENTATIVE AND THE SUPERVISOR.  WHEN I ASKED ABOUT AN APPEALS PROCESS THEY SAID I HAD JUST BEEN THROUGH IT BY TALKING TO THE SUPERVISOR.      MY UNDERSTANDING OF THE '03/'04 RECALL IS THAT BOTH DRIVER AND PASSENGER SEATS AND SEAT BACK HEATING ELEMENTS WOULD BE REPLACED DUE TO POTENTIAL FAILURE.  I AM CONCERNED THAT JUST FIXING THE "BROKEN PART" WOULD LEAVE THE POSSIBILITY OF THIS OCCURRING ON THE OTHER SEAT ALSO.  I HAVE NOT REPLACED THIS AS YET.  WE ARE JUST NOT USING THE HEATED SEATS.  I AM IN THE PROCESS OF CHECKING ON VARIOUS REPLACEMENT OPTIONS AND PRICES SUCH AS FACTORY PARTS, REPLACEMENT WITH AFTERMARKET PARTS, ETC.    I WONDER WHAT OPTIONS ARE AVA
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*