# 2004 NISSAN MURANO — SEATS
> NHTSA complaint `708791` · 2009-02-17 · Nissan North America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** NISSAN
- **Model:** MURANO
- **Year:** 2004
- **Manufacturer:** Nissan North America, Inc.
- **Component:** SEATS
- **Miles at failure:** 42,200
- **Speed:** 5 mph
## Narrative
WHILE DRIVING THIS MORNING, I MADE A RIGHT TURN @ ABOUT 5MPH OUT OF THE TRAFFIC LIGHT (DRIVING CONDITIONS WERE DRY ROAD, SLOW SPEED AND DAYLIGHT), WHEN I NOTICED A SNAP SOUND FROM UNDERNEATH MY 42,200MILES 2004 NISSAN MURANO SL  DRIVER'S SEAT AND FELT AS IF THE SEAT CAME LOOSE FROM THE SEAT RAILING BOTTOM.  INSTANTLY I FELL BACKWARDS AND TOWARDS THE LEFT SIDE OF THE SEAT ALMOST LOOSING CONTROL OF THE WHEEL AND PULLING MY LOWER BACK MUSCLE TRYING TO GET MY SELF UP.  PULLED OVER TO CHECK THE SEAT, AND NOTICED THE SEAT WAS LOOSE, HARDLY MADE ANY FORCE TO MOVE OR WIGGLE IT BACK & FORTH OR SIDE TO SIDE.  IMMEDIATELY NOTICED A LOOSE "BAR" OR PIECE OF METAL.  WENT TO MY USUAL NISSAN SERVICE CENTER TO FIND OUT ABOUT THE PROBLEM/BROKEN PART AND FOUND OUT THE BROKEN PART IS THE BACK CROSSBAR OF THE SEAT LIFTER LINK SLIDE ASSEMBLY.  IT ACTUALLY DETACHED FROM THE WELDING ON THE LEFT SIDE OF THE SEAT.     MY VEHICLE IS NOT COVERED BY ANY WARRANTY AS IT EXPIRED ABOUT A YEAR OR SO AND THE SERVICE CENTER WILL NOT REPLACE WITH OUT A COST AND A NEW ASSEMBLY.  IT WILL SELL THE WHOLE ASSEMBLY THOUGH, WHICH I DO NOT INTEND ON PAYING SINCE I BELIEVE THIS IS A DESIGN/MANUFACTURING FAILURE AND NEEDLESS TO SAY A SAFETY ISSUE.    I FOUND OUT NISSAN MOTORS KNOWS ABOUT THIS PROBLEMS WITH THE MURANO'S DRIVERS SEAT AND HAVE NOT DONE ANYTHING, AND THEY SHOULD. EVEN NISSAN CAME UP WITH A "REINFORCED"/ DIFFERENT PART NUMBER SEAT ASSEMBLY, ALSO I KNOW FOR A FACT THAT MANY MURANO OWNERS HAVE FILLED COMPLAINTS 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*