NHTSA complaint: 2008 KEYSTONE COUGAR — EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2009 (NA) KEYSTONE COUGAR RECREATIONAL TRAILER. THE CONTACT STATED THAT THE CAMPER HEATING SYSTEM IN THE REAR OF THE CAMPER WAS SO HOT THAT BLISTERS FORMED ON THE BOTTOM OF HER FEET. SHE STATED THAT HEAT DOES NOT TRAVEL TO THE FRONT OF THE CAMPER. THE CAMPER LEAKS BECAUSE THE HOLES FOR THE DRAIN WERE INSTALLED IMPROPERLY. THE SPARE TIRE MOUNT IN THE REAR WAS ALSO DEFECTIVE. THE CONTACT FEELS THAT THE CAMPER IS VERY UNSAFE DUE TO THE LEAKS AND THE HEATING SYSTEM. SHE CALLED KEYSTONE, BUT THEY WERE NOT HELPFUL. SHE BELIEVES THAT KEYSTONE SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE VIN AND MILEAGES WERE UNKNOWN.
National Highway Traffic Safety Administration — Office of Defects Investigation