# 2002 MERCEDES BENZ ML320 — STEERING
> NHTSA complaint `715076` · 2009-04-07 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES BENZ
- **Model:** ML320
- **Year:** 2002
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** STEERING
- **Miles at failure:** 62,000
- **Speed:** 10 mph
## Narrative
I HAVE A 2002 MERCEDES BENZ (MB) ML320. THE POWER STEERING FLUID WAS DEPLETING ALL THE TIME FROM A LEAKAGE BETWEEN THE POWER STEERING PUMP AND THE HOSE. I TOOK THE VEHICLE TO AN MB DEALERSHIP IN GEORGETOWN, TX (GARLYN SHELTON MERCEDES BENZ DEALERSHIP).  THE REPAIR WAS UNDER RECALL, BUT THE DEALERSHIP STILL CHARGED ME $214.16. I TOLD THEM THE REPAIR WAS FOR A RECALL, BUT THEY WOULD NOT LET ME TAKE MY CAR WITHOUT PAYMENT, SO I PAID THEM TO HAVE MY CAR BACK.  HOWEVER, I'D LIKE NHTSA TO COMPEL THEM OR MERCEDES BENZ TO REFUND ME BACK MY $214.16.   I WROTE TO MB HEADQUARTERS IN NEW JERSEY AND THEY SILL REFUSED TO REFUND ME BACK MY MONEY.  I HAVE A RECEIPT OF THE REPAIR THAT WAS DONE ON THE CAR AND THE COST THEY BILLED ME.  I CAN SEND YOU THE LETTER I WROTE TO MB HEADQUARTERS AND THE REPAIR RECEIPT IF YOU CONTACT ME. I'LL BE GRATEFUL IF YOU CAN HELP ME FROM THIS RIPOFF. *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*