TL*THE CONTACT OWNS A 2008 HONDA CR-V. WHILE DRIVING 30 MPH, THE DRIVER CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AND NOTIFYING THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,000.