TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHENEVER SHE STARTS THE VEHICLE AND DRIVES FORWARD OR BACKWARDS, THERE IS NO BRAKING POWER. WHEN THE BRAKE PEDAL IS DEPRESSED, THE VEHICLE CONTINUES TO MOVE. SHE MUST PUMP THE BRAKE PEDAL WITH MUCH FORCE IN ORDER FOR THE VEHICLE TO STOP. ON ONE OCCASION, THE FAILURE CAUSED HER TO REAR-END ANOTHER VEHICLE. THERE WERE NO INJURIES AND THE SPEED WAS UNKNOWN. THE VEHICLE HAS BEEN TAKEN TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER PROVIDED HER WITH A BROCHURE TO KEEP IN HER VEHICLE IN CASE OF A CRASH, WHICH STATED THAT SHE HAS BEEN EXPERIENCING BRAKE FAILURE AND WAS NOT AT FAULT FOR THE CRASH. THE FAILURE MILEAGE WAS 7,350.