# 2004 MERCEDES BENZ ML350 — SEATS
> NHTSA complaint `718304` · 2009-04-29 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES BENZ
- **Model:** ML350
- **Year:** 2004
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SEATS
- **Miles at failure:** 102,000
- **Speed:** 35 mph
## Narrative
THE DRIVER SEAT HEATER OVER-HEATED AND CAUSED A MINOR BURN WHEN I TOOK THE CAR TO THE DEALER. THE DEALER AGREED TO PAY FOR HALF THE COST OF REPLACEMENT BUT WOULD NOT GIVE THE DEFECTIVE PART BACK TO ME EVEN WHEN I SPECIFICALLY ASKED FOR IT. WHILE SEARCHING FOR MORE INFORMATION, I CAME ACROSS OTHER INCIDENTS WITH THIS CAR WITH THE EXACT SAME PROBLEM. *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*