NHTSA complaint: 2007 FORD EXPLORER — AIR BAGS
TL*THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE IDLING AT A RED LIGHT, THE CONTACT'S VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 35-40 MPH. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND HER CHILD BOTH EXPERIENCED PAIN IN THEIR BODIES DUE TO THE CRASH, BUT WAS UNAWARE IF THE OTHER DRIVERS WERE INJURED. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THEY WOULD NOT INSPECT HER VEHICLE UNLESS THE AIR BAG LIGHT WAS ILLUMINATED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 27,676. UPDATED 06/11/09. *LJ UPDATED 06/11/09.*JB
National Highway Traffic Safety Administration — Office of Defects Investigation