TL*THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT HER VEHICLE WAS REAR-ENDED AND THE SEAT BELT DID NOT PROVIDE ADEQUATE RESTRAINT. SHE STRUCK HER CHEST ON THE STEERING WHEEL, WHICH CAUSED INJURIES TO HER CHEST AND BACK. A POLICE REPORT WAS FILED. SHE WILL HAVE SURGERY ON MAY 15, 2009 ON HER BACK. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT A REPRESENTATIVE WILL INSPECT THE SEAT BELTS. TWO WEEKS LATER, THE CONTACT STILL HAS NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 12,900.