NHTSA complaint: 2000 CHEVROLET IMPALA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT ACTIVATED THE DRIVER'S SIDE SEAT WARMER AND NOTICED THAT THE LEATHER SEAT WAS BECOMING EXTREMELY HOT. THE SEAT MELTED, BUT THE CONTACT WAS UNINJURED. THE FAILURE BURNED HER CLOTHING AND LEFT A LARGE HOLE IN THE DRIVER'S SEAT. THE DEALER AND MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE AND THE STRANGE NOISES SHE HEARD. THERE WERE NO RECALLS FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE MORE THAN 100,000.
National Highway Traffic Safety Administration — Office of Defects Investigation