NHTSA complaint: 2003 JEEP GRAND CHEROKEE — SEAT BELTS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT WAS INVOLVED IN A CRASH. SHE WAS UNABLE TO REMEMBER THE DETAILS. THE SEAT BELTS FAILED AND SLAMMED HER INTO THE STEERING WHEEL. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. SHE WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED SOFT TISSUE DAMAGE TO HER KNEES, SEVERAL BRUISES, A BRUISED CHEST, AND OTHER MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000. UPDATED 09/23/09 *BF CHRYSLER SENT THE CONSUMER A LETTER STATING THE IMPACT WAS NOT SIGNIFICANT ENOUGH TO DEPLOY THE AIRBAGS. THE CONCLUSION WAS SUPPORTED BY THE READINGS FROM THE ONBOARD COMPUTER WHICH DISCLOSED NO CODES, INDICATING THAT THE AIR BAG WAS FULLY OPERATIONAL AT THE TIME OF THE ACCIDENT. UPDATED 09/29/09.*JB
National Highway Traffic Safety Administration — Office of Defects Investigation