TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. WHILE PROCEEDING TO ENTER THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM THE PASSENGER SIDE OF THE HOOD. SHE WAS UNABLE TO EXTINGUISH THE FIRE AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO FAILURES PRIOR TO THIS INCIDENT. THE CONTACT CALLED HER INSURANCE COMPANY TO FILE A CLAIM AND WAS INFORMED THAT AN INSURANCE ADJUSTER WOULD INSPECT THE VEHICLE. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 190,000.