TL*THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. HER FACE STRUCK THE STEERING WHEEL, WHICH CAUSED HER NOSE TO BREAK AND INJURIES TO HER LEFT EYE. NONE OF THE AIR BAGS DEPLOYED IN HER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT FEELS THAT THE VEHICLE IS UNSAFE BECAUSE THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WOULD NOT ASSIST. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 8,300 AND FAILURE MILEAGE WAS 7,980.