# 2002 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `726943` · 2009-07-13 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2002
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 73,000
## Narrative
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA.  THE CONTACT STATED THAT THE SEAT HEATER BURNED HIS BODY THROUGH HIS PANTS.  THE MANUFACTURER STATED THAT THEY WOULD SEND AN AGENT TO INSPECT THE VEHICLE AND CALL HIM BACK.  THE FAILURE MILEAGE WAS 73,000.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*