NHTSA complaint: 2006 HUMMER H2 — SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2006 HUMMER H2 AT CERRITOS HUMMER. I CURRENTLY HAVE ALMOST 55,000 MILES. TODAY I WAS PARKING MY CAR AND NOTICED THE STEERING WAS EXTREMELY HARD TO TURN. ALSO THE BRAKES WERE REALLY WEAK. I USED ALL THE ENERGY I HAD TO GET INTO A GAS STATION DRIVEWAY. I DROVE ABOUT 1 BLOCK BECAUSE I NEEDED GAS WHERE I NOTICED OIL DROPPING UNDER THE CAR. I CHECKED UNDER THE HOOD AND THE OIL WAS COMING OUT NEAR THE POWER STEERING PUMP. I OPENED THE POWER STEERING RESERVOIR AND SAW THAT THERE WAS VERY LITTLE OIL BECAUSE IT HAD DROPPED UNDER MY CAR. MY STEERING IS TOO HARD TO TURN AND THE BRAKES ARE ALMOST NON EXISTENT PULLING INTO THE GAS STATION. I CALLED CERRITOS HUMMER AND TALKED TO THEIR SERVICE MANAGER AND HE SAID I WAS PAST WARRANTY. I TOLD HIM THAT THERE WAS A RECALL ON THIS EXACT PROBLEM, BUT HE SAID NO AND GOT VERY LOUD AND MEAN TO ME. I TOLD HIM HE DID NOT HAVE TO GET MEAN BECAUSE HE CAN ONLY DO WHAT THE COMPUTERS AND PROTOCOL SUGGESTS, BUT HE DID NOT DO ENOUGH RESEARCH PRIOR TO REJECTING ANY RECALLS. HE SAID I WOULD HAVE TO TOW MY CAR THERE AND THEY WOULD HAVE TO INSPECT AND THE CHARGES COULD BE HIGH DEPENDING ON THE PROBLEM. I SAID THERE WAS A RECALL BUT HE REJECTED IT AGAIN IN A STRONG TONE. I DID NOT WANT TO ARGUE IN CASE THEY HAVE TO REPAIR MY CAR. I THINK THAT THIS PROBLEM IS A SERIOUS HEALTH ISSUE BECAUSE A WEAK PERSON WOULD NOT HAVE THE STRENGTH TO PULL INTO THE PARKING LOT AS I DID. I PULLED VARIOUS MUSCLES IN MY ARMS AND SHOULDERS STEERING THE CAR
National Highway Traffic Safety Administration — Office of Defects Investigation