NHTSA complaint: 2003 HUMMER H2 — STEERING
ON APRIL 22, 2008 MY SON WAS DRIVING MY H2 AND WAS TRYING TO TURN THE STEERING WHEEL TO THE LEFT TO CHANGE LANES QUICKLY DUE TO A CAR MAKING A RIGHT HAND TURN IN FRONT OF HIM. WHEN HE TURNED THE STEERING TO THE LEFT THE RIGHT FRONT WHEEL FELL OFF AND CAUSED HIM TO SLIDE INTO THE CAR MAKING THE RIGHT TURN. I AM THANKFUL IT HAPPENED WHEN HE WAS CHANGING LANES GOING ONLY 10-15 MILES PER HOUR INSTEAD OF IT HAPPENING WHILE CHANGING LANES ON THE FREEWAY DOING 65 TO 70 MILES PER HOUR. WE WROTE TO GMC AS WELL AS OUR WARRANTY PEOPLE AND MY INSURANCE, MERCURY, AND THEY ALL SAID IT WAS NOT A MALFUNCTION IN WAS MY SONS FAULT. WE HAD TO PAY OUT OVER $1800 IN RENTAL CAR FEES AND THEN WHEN WE FOUND OUT WE WERE GOING TO HAVE TO PAY AND CLAIM IT ON OUR INSURANCE WE DID WITHOUT A CAR FOR OVER 3 MONTHS WHILE THE H2 WAS BEING REPAIRED. WE WERE OUT $2573 IN REPAIRS TO REPLACE THE KNUCKLE AND OTHER STEERING PARTS VIA MARVIN K. BROWN AUTO CENTER. WE FINALLY GOT IT BACK AND NOW ONLY A YEAR LATER IT IS SHOWING SIGNS OF THE SAME THING HAPPENING AGAIN. IT HAS A MIND OF ITS OWN WHEN IT WANTS TO HAVE POWER STEERING OR NOT, IT ALSO TURNS TO THE LEFT OR RIGHT WHEN THE BRAKE IS APPLIED. I AM VERY AFRAID THAT I OR SOMEONE ELSE DRIVING MY VEHICLE IS GOING TO GET SERIOUSLY HURT IF THIS HAPPENS AGAIN. I HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE DUE TO THESE ECONOMIC TIMES I CAN'T AFFORD ANOTHER VEHICLE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation