NHTSA complaint: 2002 MERCEDES BENZ 230 — LATCHES/LOCKS/LINKAGES
PRIOR TO FOLLOWING INCIDENT, THE VEHICLE, A 2002 MERCEDES BENZ C230 KOMPRESSOR HAS EXPERIENCED MULTIPLE ELECTRICAL FAILURES RESULTING IN THE COMPLETE FAILURE OF THE ENGINE, POWER STEERING, SRS SYSTEM, CAR LOCKS, AND BRAKING SYSTEMS. THE AFOREMENTIONED FAILURES IN BRAKING, POWER STEERING WHICH RESULTED IN TOTAL LOSS OF CONTROL OF THE VEHICLE WHILE DRIVING HAVE OCCURRED 6 TIMES WITHIN A 2 MONTH PERIOD (AUGUST 15TH 2009- SEPTEMBER 5TH 2009). THE MOST RECENT EVENT IS LISTED BELOW. THE VEHICLE WAS PARKED AT A GAS STATION ON SEPTEMBER 5TH 2009 AT 10:30 AM IN FIRST GEAR WITH THE FOOT BRAKE ON. AFTER THE OWNER LEFT THE PARKED VEHICLE, IT BEGAN ROLLING FORWARD AND CRASHED INTO A NEARBY CONCRETE WALL OF THE UNION 76 GAS STATION ON RINALDI AND BALBOA IN GRANADA HILLS, CA. NO SIGNIFICANT DAMAGE WAS CAUSED TO THE WALL, AND NO INJURIES WERE CAUSED, HOWEVER ON IMPACT THE CAR CONTRACTED A MAJOR DENT ON THE RIGHT FRONT BUMPER ON THE PASSENGER'S SIDE OF THE CAR. THERE WAS NO KEY IN THE CAR, IT HAD BEEN ENTIRELY TURNED OFF AND THE EMERGENCY BRAKE WAS ON. THE OWNER HAS NEVER EXPERIENCED THE CAR STARTING ON ITS OWN WITHOUT THE KEY IN THE TRANSMISSION OR WITH THE EMERGENCY BRAKE ACTIVATED. THE CAR HAS BEEN SERVICED REGULARLY AND THE MERCEDES DEALERSHIP FOUND NO PROBLEMS WITH THE C230'S ELECTRICAL SYSTEMS AT THE LAST CHECK UP. PRIOR TO SERVICING THERE WERE MULTIPLE WARNINGS THE CAR DISPLAYED IN MARCH 2009, SPECIFICALLY SRS MALFUNCTIONS AND LIGHT SENSOR MALFUNCTION. THESE WERE ABSOLVED AFTER MAINTEN
National Highway Traffic Safety Administration — Office of Defects Investigation