TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED HE REAR-ENDED ANOTHER VEHICLE AT 50 MPH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. AS A CONSEQUENCE HE SUSTAINED MODERATE HEAD INJURIES. THE INSURANCE COMPANY WAS IN THE PROCESS OF INVESTIGATING THE CAUSE OF THE FAILURE. NO REPAIRS HAVE BEEN MADE. HE CONTACTED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 217,000.