TL*THE CONTACT OWNS A 2003 TOYOTA RAV4. WHILE DRIVING IN REVERSE, THE VEHICLE BEGAN TO HESITATE. THE CONTACT LIGHTLY ENGAGED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO HESITATE. THE CONTACT ALSO APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE ACCELERATED IN REVERSE AT A HIGHER SPEED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A VEHICLE, A TREE, AND A POLE WHICH ALSO CAUSED THE PASSENGER SIDE WINDOW TO SHATTER. THE SHATTERED GLASS WAS LODGED IN THE CONTACT'S NOSE AND HE WAS TAKEN TO THE EMERGENCY ROOM. THE CONTACT CANNOT CONFIRM IF THE FLOOR MATS CAUSED THE FAILURE TO OCCUR. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE IF IT WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WERE 73,000. UPDATED 03/07/11*LJ UPDATED 11/17/11*CN