NHTSA complaint: 2003 FORD EXPLORER — STEERING
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 45 MPH THE STEERING WHEEL LOCKED WITHOUT WARNING. SUDDENLY, THE DRIVER LOSS CONTROL OF VEHICLE AND CRASHED INTO A BRIDGE. THE AIR BAGS DEPLOYED WITH THE MASSIVE IMPACT. THE POLICE WAS CALLED TO THE SCENE. THE DRIVER WAS TAKEN TO THE HOSPITAL. THE DRIVER SUSTAINED MODERATE INJURIES TO THE BACK NECK AND CHEST. THE VEHICLE WAS TOWED TO AN AUTO COLLISION CENTER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 165,000. UPDATED 11/23/09. *LJ UPDATED 11/24
National Highway Traffic Safety Administration — Office of Defects Investigation