# 2000 MERCURY COUGAR — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
> NHTSA complaint `742899` · 2009-11-06 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** COUGAR
- **Year:** 2000
- **Manufacturer:** Ford Motor Company
- **Component:** ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- **Miles at failure:** 110,000
## Narrative
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE ATTEMPTING TO PROCEED FROM A STOP SIGN, THE VEHICLE STALLED. UPON FURTHER INSPECTION HE NOTICED THAT THE BATTERY CABLES WERE MELTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A MECHANIC CONCLUDED THAT THE CABLE MADE CONTACT WITH THE POWER STEERING LINE WHICH CAUSED THE INSULATION TO WEAR, AND THUS AN AN ELECTRICAL SHORT. THE DEALER WAS CONTACTED IN REFERENCE TO RECALL # 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). SINCE HIS VEHICLE IDENTIFICATION  NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, AND HE WAS IN THE PROCESS OF SENDING THEM CORRESPONDENCE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*