# 2004 VOLVO VNL — STEERING
> NHTSA complaint `744528` · 2009-11-17 · Volvo Trucks North America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLVO
- **Model:** VNL
- **Year:** 2004
- **Manufacturer:** Volvo Trucks North America
- **Component:** STEERING
- **Miles at failure:** 500,000
- **Speed:** 65 mph
## Narrative
DRAG LINK CAME LOOSE WHILE OUR DRIVER WAS PULLING A LOAD ON INTERSTATE 81.  HE LOST ALL STEERING AND DROVE INTO A GUARDRAIL.  THE TOTAL COSTS FOR REPAIRS TO US WAS $17,022.93.  THE TRACTOR HAD JUST BEEN SERVED AND THE DRAG LINK APPEARED FINE AT THAT TIME.   WE HAVE NOTICED THEM FAILING IN THE PAST AND CHANGED THEM REGULARLY. *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*