TL* THE CONTACT OWNS A 2006 TOYOTA AVALON. WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT INTENTION. CONSEQUENTLY SHE CRASHED INTO CEMENT AND A FENCE INSIDE OF A PARKING LOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. SHE WAS ADVISED BY THE MANUFACTURER TO REMOVE THE FLOOR MATS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 12,000.