TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. WHEN ENTERING A PARKING SPACE THE VEHICLE ACCELERATED FORWARD WITHOUT INTENTION. CONSEQUENTLY SHE CRASHED INTO A SIGN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSTALLED A SECONDARY HOOK TO SECURE THE FLOOR-MAT. THE FAILURE MILEAGE WAS 50398. THE CURRENT MILEAGE WAS 50998.