TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. HE DISCOVERED RECALL # 09E005000 (STEERING) FOR HIS YEAR, MAKE, AND MODE. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED FOR ONE FULL DAY. AFTER THE DAY OF SERVICE HE WAS ADVISED THAT THE RECALL DID NOT APPLY TO HIS VEHICLE. ONE WEEK AFTER THE INSPECTION. WHILE DRIVING HE LOST POWER STEERING WITHOUT WARNING AND CRASHED INTO A SNOW EMBANKMENT. THE VEHICLE WAS TOWED BACK TO THE DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNKNOWN.