TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 25 MPH ANOTHER VEHICLE CRASHED INTO HER VEHICLE. HER DRIVER FRONTAL AIR BAG DID NOT DEPLOYED. SHE RECEIVED INJURIES TO HER NECK AND BACK. THE MANUFACTURER TOOK REPORT 0912138057, AND SHE WAS ADVISED THAT SHE WOULD RECEIVED A VERBAL RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.