← NHTSA complaints

2000 PONTIAC GRAND PRIX — ENGINE AND ENGINE COOLING:ENGINE

fire · 755532 · 2010-01-31

Vehicle

Make
PONTIAC
Model
GRAND PRIX
Year
2000
Manufacturer
General Motors, LLC
Component
ENGINE AND ENGINE COOLING:ENGINE
Miles at failure
128,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY 2000 PONTIAC GRAND PRIX RECEIVED RECALL #09047. I BROUGHT IT INTO MORRISEY PONTIAC FOR THE WORK. THREE WEEKS AFTER THE CAR WAS SUPPOSEDLY "REPAIRED", I HAD RETURNED TO MY DAUGHTERS HOUSE AND NOT 5 MINUTES AFTER THAT, WE HEARD FIRE SIRENS AND SAW FLASHING LIGHTS OUTSIDE. THERE WERE FLAMES COMING OUT OF MY HOOD SHOOTING ABOUT 8 FEET IN THE AIR. THE FIREMEN PUT THE FIRE OUT, BUT THERE WAS NOTHING LEFT TO THE FRONT OF MY CAR. I NOTIFIED MORRISEY PONTIAC & WAS TOLD THAT THEY REPAIRED THE CAR AS PER THE GENERAL MOTORS RECALL & I SHOULD TAKE UP DAMAGES TO MY CAR WITH THEM. I FILED A CLAIM WITH GENERAL MOTORS FILE #681357. THE PERSON HANDLING THIS CLAIM IS DAWN MCGUIN. IN SPEAKING WITH MS. MCGUIN SHE SAID GENERAL MOTORS WAS NOT TAKING RESPONSIBILITY FOR THE FIRE, BUT WOULD OFFER ME $2,600.00 FOR THE DAMAGE. SHE TOLD ME THIS WAS THE KELLY BLUE BOOK VALUE OF MY CAR. WHEN SPEAKING WITH MY INSURANCE CO. & THE BODY SHOP WHERE THE CAR WAS TAKEN, THEY BOTH STATED THAT MY CAR IS WORTH BETWEEN $5,500 - $6,000. I THEN CALLED MS. MCGUIN. WHEN WE STARTED TO REVIEW MY CAR & ITS OPTIONS SHE DIDN'T HAVE THE CORRECT MODEL & ALL OF THE OPTIONS. SHE THEN SAID SHE WOULD GET BACK TO ME, AS OF THIS DATE SHE HAS NOT. I HAVE BEEN VERY PLEASED WITH THIS VEHICLE SINCE ITS PURCHASE. I FEEL THAT THE REPAIR WAS EITHER NOT DONE OR NOT DONE CORRECTLY. WHAT HAPPENED TO THE CAR WAS EXACTLY WHAT THE RECALL & REPAIR WERE SUPPOSED TO PREVENT. THANK YOU FOR ANY ASSISTANCE IN THIS MATTER. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10303475
Machine
JSON-LD · Markdown