NHTSA complaint: 2009 TOYOTA CAMRY — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
LETTER REGARDING RECENT PROBLEMS HE HAS HAD WITH TWO OF THREE TOYOTA CAMRY'S HE PURCHASED FROM KOONS TOYOTA OF ANNAPOLIS, INC. HE WOULD LIKE TO KNOW IF IT'S OK TO CONTINUE TO DRIVE THE VEHICLES AND WHAT WILL TOYOTA DO TO RESOLVE THE MATTER. *NJ ON SEPT 25, 2009 THE CONSUMER HAD A TERRIBLE ACCIDENT WITH ONE OF THE TOYOTA CAMRY'S THAT HE OWNS. THE CONSUMER AND HIS WIFE WERE INJURED. THE ACCIDENT OCCURRED ON AN INTERSTATE HIGHWAY WHEN HE ABRUPTLY ENCOUNTERED STOPPED TRAFFIC WHICH BECAME VISIBLE ONLY AS HE APPROACHED A HILL. HE WAS ABLE TO AVOID REAR-ENDING STOPPED CARS IN FRONT OF HIM BY STEERING INTO A CLEAR PASSING LANE, BUT WAS UNABLE TO ADEQUATELY SLOW OR STOP THE VEHICLE BY APPLYING THE BRAKES. THE VEHICLE CONTINUED TO ACCELERATE, SEVERELY FISH-TAILING AND SUBSEQUENTLY THE CONSUMER LOST CONTROL. IT ROLLED OVER COMPLETELY AND LANDED UPRIGHT, BACK ON ITS WHEELS, HITTING TWO OTHER VEHICLES. THE VEHICLE WAS COMPLETELY DEMOLISHED. ON JANUARY 21, 2010 THE CONSUMER EXPERIENCED THE SAME PROBLEM WITH THE SECOND CAMRY A 2010 MODEL. HE WAS UNABLE TO THE SLOW THE VEHICLE DOWN. HE RELEASED THE ACCELERATOR PEDAL BUT WITH NO REDUCTION IN SPEED, IN FACT THE VEHICLE SEEMED TO SPEED UP. HE APPLIED THE BRAKES AND FINALLY THE VEHICLE SLOWED DOWN, BUT NOT WITHOUT A JOLTING AND POTENTIALLY DANGEROUS ABRUPT MOVEMENT OF THE VEHICLE. THE CONSUMER STATED THE VEHICLE NEVER HAD FLOOR MATS AND AFTER LEARNING OF TOYOTA'S ACKNOWLEDGEMENT OF A POSSIBLE PROBLEM, HE REMOVED THE FLOOR MATS FROM THE 2
National Highway Traffic Safety Administration — Office of Defects Investigation