# 2010 TOYOTA PRIUS — SERVICE BRAKES, ELECTRIC
> NHTSA complaint `760317` · 2010-02-08 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** PRIUS
- **Year:** 2010
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES, ELECTRIC
- **Miles at failure:** 2,800
- **Speed:** 15 mph
## Narrative
2010 TOYOTA PRIUS LOSES BRAKE RESPONSE COMPLETELY AFTER HITTING ANY MEDIUM SIZED OR LARGER BUMP. HAPPENS AT LEAST TWICE A WEEK AND HAS RESULTED IN SLIDING AND HITTING A CURB ONCE. CAR IS UNSAFE TO DRIVE. TOOK CAR TO TOYOTA DEALER AND WAS TOLD "THERE IS NO FIX FOR THIS ISSUE AT THIS TIME" I WAS GIVEN THE TOYOTA CUSTOMER EXPERIENCE PHONE NUMBER AND WHEN I CALLED I WAS GREETED WITH A RECORDED VOICE SAYING "WE CANNOT TAKE YOUR CALL AT THIS TIME" "IF YOU NEED TO SPEAK TO A REPRESENTATIVE CALL BACK LATER" AND THEN HUNG UP ON.  *CN
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*