NHTSA complaint: 2004 TOYOTA PRIUS — VEHICLE SPEED CONTROL
MAY 29, 2006 - I WAS PULLING INTO A SCHOOL PARKING SPACE WHEN THE PRIUS ACCELERATED ON ITS OWN, AND ALTHOUGH I HIT THE BRAKES, THE ENGINE STARTED TO ROAR, AND THE CAR JUMPED A CONCRETE PARKING LOT CURB, WENT INTO A DRAINAGE SWALE, AND STOPPED ONLY WHEN IT HIT AN IRON FENCE AROUND THE SCHOOL WHERE I WORKED. I TOOK IT TO TOYOTA TO BE FIXED. TOLD THEM WHAT HAPPENED. THEY PUT IT DOWN AS "CAR JUMPED CURB." I WROTE TO TOYOTA ON OCTOBER 11, 2009, DESCRIBING THE INCIDENT AND ENCLOSING DOCUMENTATION FOR THE REPAIRS. THEY SAID THEY WERE SORRY ABOUT THE INCIDENT "HOWEVER, AS WE WERE NOT PROVIDED THE OPPORTUNITY TO INSPECT YOUR VEHICLE AT THE TIME OF THE INCIDENT, WE HAVE NO WAY OF ADDRESSING YOUR SPECIFIC CLAIM AND ARE UNABLE TO OFFER FURTHER ASSISTANCE TO YOU IN THIS MATTER." TOYOTA WANTED ME TO HAVE THEM INSPECT MY CAR FOR A PROBLEM THAT THEY DIDN'T KNOW EXISTED. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation