← NHTSA complaints

2007 TOYOTA MATRIX — ENGINE AND ENGINE COOLING

fire · 761079 · 2010-02-09

Vehicle

Make
TOYOTA
Model
MATRIX
Year
2007
Manufacturer
Toyota Motor Corporation
Component
ENGINE AND ENGINE COOLING
Miles at failure
44,650
Speed
45 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I WAS DRIVING HOME FROM WORK WHEN I NOTICED THE DOOR LIGHT WAS ON THE DISPLAY CONSOLE IN MY CAR. I WAS AT A RED LIGHT AND CHECKED TO SEE IF MY DOOR WAS OPEN, IT WASN'T, THE DOOR LIGHT REMAINED ON. I CONTINUED DRIVING, BUT SMELLED PLASTIC BURNING. I LOOKED DOWN, SAW ORANGE FLICKERS AND REALIZED MY CAR WAS ON FIRE. THE FIRE WAS BURNING IN THE DRIVERS SIDE DASH, IT WAS CONTAINED BEHIND A SMALL STORAGE COMPARTMENT. I TRIED DESPERATELY TO PUT THE FIRE OUT, THREW WATER AND LEFT OVER SODA ON IT, BUT I THINK I ACTUALLY MADE IT WORSE. I SCREECHED INTO A GAS STATION, PUT THE FIRE OUT, AND CALLED 911. THE FIRE DEPARTMENT CAME OUT AND SAID I DID EVERYTHING RIGHT. I AM NOW HAVING DIFFICULTY GETTING MY CAR INTO A BODY SHOP. THE INSURANCE COMPANY I AM WITH HAS YET TO TOW THE VEHICLE AND NOW I FIND IT IS COSTING ME OUT OF POCKET EXPENSES, DUE TO MY INSURANCE NOT ROLLING OVER TO COVER A RENTAL. I AM EXTREMELY FRUSTRATED. I DID CALL TOYOTA, WHO SAID I COULD TOW MY CAR IN, BUT THE CAR IS "NO LONGER UNDER WARRANTY" PER THE SERVICE GUY. I WOULD LIKE ADVICE AS TO WHAT TO DO. I AM WAITING FOR MY INSURANCE COMPANY TO TOW THE CAR TO A LOCAL BODYSHOP, BUT AM EXTREMELY WARY OF HAVING A CAR THAT HAS BEEN ON FIRE REPAIRED. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10308210
Machine
JSON-LD · Markdown