NHTSA complaint: 2008 GULF STREAM CRESCENDO — EQUIPMENT
WE WERE RUNNING ON GENERATOR POWER FOR THE FIRST TIME SINCE BUYING NEW RV. THE DVD PLAYER CAUGHT ON FIRE WHILE RV WAS RUNNING ON GENERATOR POWER. DEALER REPAIR TRACED IT BACK TO FAULTY VOLTAGE REGULATOR ON THE GENERATOR. RV DESIGN LACKS SURGE PROTECTOR ON INCOMING ELECTRICAL POWER AND ON GENERATOR. WE HAD TO EVACUATE RV OF PEOPLE AND SHOW DOGS. GENERATOR PROMPTLY TURNED OFF WHICH LIMITED DAMAGE. THIS HAPPENED IN NOVEMBER 2009 AND DEALER SERVICE MANAGER STILL WORKING ON REPAIR IN FEB 2010 WITH NO HELP FROM RV MANUFACTURER. ALSO BLEW OUT TELEVISIONS. COULD HAVE BEEN MUCH WORSE IF OCCUPANTS HAD BEEN SLEEPING OR COACH HAD BEEN UNOCCUPIED, BUT WE WERE UP AND EATING BREAKFAST. *TR UPDATED 05/13/10 *BF UPDATED 05/14/10
National Highway Traffic Safety Administration — Office of Defects Investigation