TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 30 MPH WHEN HE CRASHED INTO A TREE THAT HAD FALLEN IN THE STREET. THE AIR BAGS DID NOT DEPLOY AND HE SUFFERED FOUR BROKEN BONES AS A RESULT; THE VEHICLE WAS ALSO DESTROYED. HE WAS TOLD BY THE MANUFACTURER THAT THE SECONDARY THRESHOLDS WERE NOT EXCEEDED TO DEPLOY THE AIR BAGS. AN INDEPENDENT INSPECTOR STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 3/24/10 *CN UPDATED 06/11/10.*JB