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2007 TOYOTA CAMRY HYBRID — SUSPENSION

crash · 762902 · 2010-02-15

Vehicle

Make
TOYOTA
Model
CAMRY HYBRID
Year
2007
Manufacturer
Toyota Motor Corporation
Component
SUSPENSION
Miles at failure
3,360
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

DEFECTIVE BALL JOINT/ARM SUB ASSEMBLY. UNABLE TO MAINTAIN LANE. DEALER ALIGNED, REFUSED TO TEST DRIVE AT 1700MI. INDIANA STATE POLICE ISSUED WARNING "WEAVING WITHIN LANE' UNABLE TO AVOID POT HOLE. ANOTHER DEALER REPLACED BALL JOINT/ARM SUB ASSEMBLY AND I ASKED DEALER TO SAVE THE PARTS, INVOICE COMMENTED "TIRES WEARING OUT" TOYOTA CORPORATE RETURNED LETTER DENYING REIMBURSEMENT, NO REASON. HAVE BEEN TRYING FOR THREE YEARS TO GET PAST "CONSUMER SERVICE'. "CUSTOMER SERVICE" HAS" NO WAY TO EMAIL OR COMMUNICATE WITH ANYONE WHO CAN EXPLAIN THE REJECTION", "NO EMAIL ADDRESS OR PHONE NUMBERS" TO GIVE ME. AFTER 3 YEARS, TOYOTA LOCAL DISTRICT, THIS MONTH, REPLACED MY TIRES. THE TIRES THAT WERE ORIGINALLY ON THE FRONT WERE MOVED TO THE REAR AFTER THE INCIDENT. THEY HAD ONLY ONE MM LEFT AT 17500 MILES. IT IS QUITE OBVIOUS THAT THERE WAS A LOT OF WEAR BEFORE THE INCIDENT. FINALLY,AFTER I EMAILED, TOYOTA "CUSTOMER EXPERIENCE" PHONED ME AND TOLD ME TO WRITE A LETTER TO LEGAL. I HAVE ALL CORRESPONDENCE, INVOICES ET.AL. THAT I CAN MAIL TO YOU. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10310647
Machine
JSON-LD · Markdown