NHTSA complaint: 2006 VOLKSWAGEN TOUAREG — ELECTRICAL SYSTEM:IGNITION
I AM AN AUTOMOBILE INSURANCE ADJUSTER. A 2006 VW TOUAREG BELONGING TO ONE OF MY CUSTOMERS CAUGHT FIRE AT HIS WORK. HE HAD TAKEN THE CAR TO LUNCH, THEN BACK TO WORK. 30 MINUTES AFTER HIS RETURN TO WORK, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT PUT IT OUT. BOTH A VOLKSWAGEN REPRESENTATIVE AND A FORENSICS ENGINEER HIRED BY THE INSURANCE COMPANY HAVE INSPECTED THE DAMAGE. THE PRELIMINARY FINDING IS A FAULTY IGNITION COIL. IT APPEARS VW IS GOING TO 'TOTAL' THIS CUSTOMER'S CAR UNDER WARRANTY, AND PAY FOR ITS REPLACEMENT. THIS COMPLAINT IS ONLY TO ALERT NHTSA THAT THE IGNITION COIL MAY BE A KNOWN ISSUE AFFECTING ADDITIONAL VW VEHICLES. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation