NHTSA complaint: 2008 MERCEDES BENZ C300 — AIR BAGS
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT HE WAS INVOLVED IN A FRONTAL CRASH BUT HIS AIR BAGS DID NOT DEPLOY. SINCE THE AIR BAGS DID NOT DEPLOY, HIS BODY HIT THE STEERING WHEEL WHICH CAUSED THE STEERING COLUMN TO BREAK. THE CONTACT WAS SUSTAINED INJURIES TO HIS HEAD AND CHEST. A POLICE REPORT WAS TAKEN AT THE SCENE. HE CALLED THE DEALERSHIP AND WAS INSTRUCTED TO CALL THE MANUFACTURER. THE MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE; THE REPRESENTATIVE STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.
National Highway Traffic Safety Administration — Office of Defects Investigation