NHTSA complaint: 2008 TOYOTA PRIUS — VEHICLE SPEED CONTROL
ON JUNE 2,2008 MY WIFE BROUGHT HER NEW PRIUS INTO THE GARAGE TO PARK IT AND SUDDENLY IT JUST ACCELERATED AND WENT THROUGH THE GARAGE DOOR AND WALL. DAMAGES TO THE CAR, HOUSE, AND INSURANCE INCREASES TOTALED CLOSE TO $10,000. TOYOTA REPAIRED THE PRIUS AND WE TOLD THEM VERBALLY HOW THE VEHICLE SUDDENLY ACCELERATED AND THEY SHRUGGED IT OFF. WE HAD BEEN SENT AT ONE TIME A LETTER THAT SAID WE MAY IN THE FUTURE RECEIVE A RECALL NOTICE BUT NEVER DID. THEREFORE WE WOULD HOPE TOYOTA TAKES CARE OF THESE ISSUES SO WE DON'T NEED TO TAKE FURTHER ACTION SEEING IT WAS A MANUFACTURING DEFAULT. WE'VE SENT TOYOTA TWO COMPLAINTS ALREADY AND NOT EVEN ONE WAS ACKNOWLEDGED AND BEING A FAITHFUL BUYER OF TOYOTA'S, WITHOUT ACTION ON THIS ISSUE WE MAY BE FORCED TO PURCHASE OTHER MAKE VEHICLES AND WE WILL REFUSE TO FURTHER PROMOTE TOYOTA UNLESS THE ISSUES ARE REMEDIED TO INCLUDE THE HOME DAMAGE AND OUR INSURANCE SURCHARGE. YOUR ASSISTANCE IN THIS ACCELERATION MANUFACTURING ISSUE WHICH HAS COST US ALMOST $10,000 IS UNCALLED FOR AND TOYOTA SHOULD HAVE BEGUN THE PROCESS OF RECALLS QUITE SOME TIME AGO. THANKING YOU IN ADVANCE FOR ANY ASSISTANCE YOU MAY BE ABLE TO GET FOR US SO WE DON'T HAVE TO SEEK FURTHER ASSISTANCE TO GET THESE ISSUES TAKEN CARE OF AND MY WIFE'S SUFFERING WITH THE CONCERN THAT THIS ISSUE COULD HAPPEN AGAIN. I HAVE ADVISED HER THAT IN SUCH SITUATION IF IT WERE TO OCCUR SHE IS TO SHUT THE VEHICLE OFF IMMEDIATELY AS WELL AS PUT IT IN NEUTRAL AND PUT ON THE EMERGENCY BREAK. UNFORTUNATELY OUR
National Highway Traffic Safety Administration — Office of Defects Investigation