TL*THE CONTACT OWNS A 2000 TOYOTA AVALON XLS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH ON THE INTERSTATE AND TRYING TO ENGAGE THE CRUISE CONTROL, IT WOULD NOT RESPOND AND FAILED TO ACTIVATE. FOLLOWING THAT FAILURE, ON THREE DIFFERENT OCCASIONS WHEN HE EXITED THE HIGHWAY, THE VEHICLE WOULD SUDDENLY ACCELERATE. HE WAS ABLE TO APPLY THE BRAKES AND TURN THE VEHICLE OFF TO AVOID A POTENTIAL CRASH. A FEW DAYS LATER, WHILE DRIVING APPROXIMATELY 3-5 MPH, THE VEHICLE LUNGED FORWARD OVER THE CURB AND INTO A BUILDING. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEN IT WAS RELEASED TO THE DEALER WHO STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. HE CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD CONTACT HIM. WHEN HE WAS CONTACTED BY A REPRESENTATIVE, HE WAS TOLD THAT THEY COULD NOT OFFER HIM ANY ASSISTANCE. THE BODY OF THE VEHICLE WAS REPAIRED BUT THE ACCELERATION PROBLEM WAS NOT ADDRESSED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. THE FAILURE MILEAGE WAS 63,836. UPDATED 04/30/10