TL*THE CONTACT OWNS A 1999 MERCEDES BENZ E430. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING SUPPORT AND THE COIL SPRING FELL OFF OF THE VEHICLE WHILE HE WAS DRIVING APPROXIMATELY 60 MPH. BECAUSE OF THAT FAILURE, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO SOMEONE'S YARD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. HE CALLED THE DEALERSHIP AND THE SERVICE MANAGER WAS OF NO ASSISTANCE. HE CALLED THE MANUFACTURER WHO TOLD HIM THAT HE WOULD BE REIMBURSED FOR THE COIL SPRING REPAIR BUT HE HAD NOT RECEIVED THE REIMBURSEMENT WHEN THE COMPLAINT WAS FILED; HOWEVER, THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 101,000. THE FAILURE MILEAGE WAS 99,996. UPDATED 03/24/10 *BF UPDATED 06/28/10*JB