TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED THAT WHEN TRYING TO STOP AT A STOP SIGN, THE BRAKE PEDAL WOULD NOT MOVE DOWN AS HE TRIED TO DEPRESS IT AND HE COULD NOT STEER THE VEHICLE. HE CONTINUED MOVING FORWARD UNTIL THE VEHICLE COLLIDED WITH A GUARDRAIL. THE CONTACT WAS SLIGHTLY INJURED AND A POLICE REPORT WAS TAKEN. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT NO ONE COULD INSPECT THE VEHICLE UNTIL IT WAS REPAIRED AT THE BODY SHOP. THE VEHICLE WAS AT THE BODY SHOP AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT AND FAILURE MILEAGES WERE 18,561.