BELOW YOU WILL FIND THE EMAIL THAT I SENT TO TOYOTA ON FEBRUARY 7, 2010 AS WELL AS THE RESPONSE I RECEIVED. TO THIS DATE I HAVE NOT RECEIVED ANY OTHER COMMUNICATION FROM TOYOTA. I TRULY BELIEVE THAT ONE OF THESE SAFETY RECALLS LED TO MY CAR ACCIDENT IN NOVEMBER, 2009. MY VEHICLE WAS INCLUDED IN BOTH THE FLOOR MAT AND ACCELERATOR RECALLS. DISCUSSION THREAD CUSTOMER 02/07/2010 09:51 AM I HAD A CAR ACCIDENT 11-30-09 WHICH RESULTED IN THE TOTAL LOSS OF MY 2009 CAMRY LE [XXX]. DUE TO THE CLOSED HEAD INJURY I RECEIVED, I AM UNABLE TO RECALL THE ACCIDENT. HOWEVER, VIEWING THE ACCIDENT REPORT, IT APPEARS MY VEHICLE WAS TRAVELING MUCH FASTER THAN I TRAVEL ON THIS ROADWAY. IT WAS NOTED THAT MY SIDE AIRBAG DID NOT DEPLOY WHEN MY VEHICLE STRUCK A TREE ON THE DRIVERS SIDE DOOR. DUE TO THE RECALLS, I AM NOW CONCERNED THAT ONE OF THE RECALL ISSUES WAS THE CAUSE OF MY ACCIDENT. MY CAR IS NOW AT A SALVAGE YARD NEAR ATLANTA, GA. AND I FEEL THAT TOYOTA SHOULD BE CONCERNED ENOUGH TO CHECK MY CAR FOR DEFECTS. I BOUGHT THIS CAR BASED ON YOUR REPUTATION FOR DEPENDABILITY AND SAFETY, AND NOW DUE TO THE RECALLS, I CAN'T IMAGINE BUYING ANOTHER TOYOTA. PERHAPS MY GREATEST CONCERN ARE MEDIA REPORTS THAT TOYOTA HAS BEEN AWARE OF THESE PROBLEMS FOR QUITE SOME TIME AND CHOSE NOT TO NOTIFY OWNERS. I NOW HAVE TO WONDER ABOUT THIS COMPANIES ETHICS. DATE: SUNDAY, FEBRUARY 7, 2010 12:51 PM FROM: ASK TOYOTA <TOYOTA_CARES@TOYOTA.COM> SUBJECT: SAFETY SHORTCOMINGS [INCIDENT: 100207