TL*THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT SHE WAS DRIVING APPROXIMATELY 1 MPH, WHEN THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE AND A BEDROOM. SHE THEN SHIFTED THE VEHICLE INTO REVERSE IT ACCELERATED IN REVERSE. SHE DEPRESSED THE BRAKE PEDAL TO AVOID AN ADDITIONAL INCIDENT, SHIFTED INTO NEUTRAL GEAR TO STOP THE VEHICLE FROM ACCELERATING. THERE WERE NO INJURIES AND NO POLICE REPORT WAS TAKEN. SHE CALLED THE DEALERSHIP BUT NO ONE INSPECTED THE VEHICLE TO FIND OUT WHY THE FAILURE OCCURRED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. SHE HAD NOT EXPERIENCED ANY MORE ACCELERATION FAILURES WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 19,000. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.