# 2007 HYUNDAI SANTA FE — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
> NHTSA complaint `767162` · 2010-02-25 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HYUNDAI
- **Model:** SANTA FE
- **Year:** 2007
- **Manufacturer:** Hyundai Motor America
- **Component:** VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- **Miles at failure:** 11,141
## Narrative
2007 HYUNDAI SANTE-FE PURCHASED NEW FROM PLAZA HYUNDAI, LTD, 2740 NOSTRAND AVENUE IN 2006, ON OCTOBER 3, 2007 WHILE SITTING IN VEHICLE I NOTICED SMOKE COMING FROM THE DASHBOARD AND THEN THE WINDSHIELD CRACKED. I TOOK THE VEHICLE TO PLAZA HYUNDAI, THEY INSISTED THE DAMAGE WAS CAUSED BY A ROCK AND SAID I SHOULD CONTACT MY INSURANCE COMPANY WHICH I DID, THEIR INVESTIGATION FOUND THAT THE DAMAGE WAS CAUSED BY A "DEFECTIVE  WIRING IN THE DEFROSTER CAUSED A FIRE WHICH RESULTED IN DAMAGE TO WINDSHIELD."  THIS REPORT WAS GIVEN TO THE DEALERSHIP AND STILL THEY REFUSE TO REPAIR MY VEHICLE. DUE TO SERIOUS HEALTH ISSUES, I HAVE NOT BEEN ABLE TO PURSUE THIS ISSUE AND THE VEHICLE HAS BEEN IN STORAGE. I HAVE RESUMED MY ATTEMPTS TO GET HYUNDAI TO TAKE RESPONSIBILITY FOR THE DAMAGES AND FIX THE FAULTY WIRING, AS OF 2/22/10 THEY STILL REFUSE TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS DEFECTIVE AND I WAS ADVISED NOT TO DRIVE IT AGAIN UNTIL THE PROBLEM WAS SOLVED. I PAID OVER $30,000 FOR THE VEHICLE AND HAVE BEEN UNABLE TO USE IT. *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*